Patron Confidentiality

PATRON CONFIDENTIALITY

All library personnel have an obligation to keep library business confidential.  Patrons have the right to assume that any questions they may ask and any material they charge out will not be the subject of conversation.  All library personnel have a right and an obligation to offer constructive criticism to the library director.  To express criticism to a patron is improper and might subject the offender to disciplinary action.

All records, formal and informal, relating to patron registration and subsequent circulation of materials are considered to be confidential in nature.

In order to prevent an unreasonable invasion of personal privacy, the contents of registration and circulation records shall not be made available to anyone except under the written order of the library director and the Jackson City Library Board of Trustees, such order having been issued pursuant to a proper legal process, order, or subpoena, under the law.

Upon receipt of any process, order, or subpoena, the person named and/or served shall immediately report to the library director who shall consult with the Prosecuting Attorney to determine if such process, order, or subpoena is proper and in full compliance with proper legal authority.

Adopted May 12, 1987